The NSWPools Customer Support Team is available during these times:
Retail Customer Support: 8:00am to 5:00pm Monday to Sunday (AEDT).
Online Customer Support: 8.00am to 9:00pm Monday to Sunday (AEDT).
Postal Address: P.O. Box 248
ALBION 4010 QLD
Australian Customers Phone 333 665 (or 02 9765 3333)